Bahamian Tresses: Candles, Soaps & Novelty Creations

Bahamian Tresses: Candles, Soaps & Novelty CreationsBahamian Tresses: Candles, Soaps & Novelty CreationsBahamian Tresses: Candles, Soaps & Novelty Creations
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Bahamian Tresses: Candles, Soaps & Novelty Creations

Bahamian Tresses: Candles, Soaps & Novelty CreationsBahamian Tresses: Candles, Soaps & Novelty CreationsBahamian Tresses: Candles, Soaps & Novelty Creations

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Terms and Conditions

2. Terms & Conditions

2.1 Overview

These Terms govern your use of the Bahamian Tresses website and purchase of our products.

By accessing our website, you agree to these terms.

2.2 Use of Website

You agree not to:

  • Use the website for illegal activities
  • Attempt to hack or disrupt the website
  • Copy or misuse our images, descriptions, or branding

We may refuse service at any time.

2.3 Product Information

We strive for accuracy in product listings, images, and pricing.

We reserve the right to:

  • Update product information
  • Modify pricing
  • Correct errors
  • Discontinue products

2.4 Payments

All prices are in USD.

Payments are processed securely through third-party providers.

We do not store or see your full payment details.

2.5 Order Processing & Shipping

Order processing times vary based on order size and product type.

Shipping times depend on the carrier.

Handmade items may require additional time.

2.6 Allergies & Product Use

Customers must review all ingredients for potential allergies.

We are not responsible for reactions or misuse of products.

2.7 Liability Limitations

We are not liable for:

  • Postal delays
  • Customer misuse of products
  • Allergic reactions
  • Lost or stolen packages
  • Incorrect address information provided by the customer

2.8 Intellectual Property

All branding, images, descriptions, and website content belong to Bahamian Tresses and may not be used without permission.

2.9 Governing Law

These Terms are governed by the laws of the State of Texas.

Return and Refund Policy

3. Returns & Refund Policy

3.1 Overview

Most of our products are handmade and cosmetic in nature.

For safety and hygiene reasons, all sales are generally final.

However, certain situations may qualify for a replacement or refund.

3.2 Return Eligibility

Returns are accepted ONLY if:

  • The product arrived damaged
  • The wrong item was sent
  • There is a manufacturing defect

To qualify:

  • Report the issue within 72 hours of delivery
  • Provide photos of the damaged or incorrect item
  • Provide order number and details

3.3 Items That Cannot Be Returned

We cannot accept returns for:

  • Used items
  • Opened products
  • Custom orders
  • Personalized items
  • Sale items
  • Body-care items (soaps, scrubs, bath products)
  • Candles that have been lit

3.4 Refunds

If approved, refunds:

  • Are issued to the original payment method
  • May take 5–7 business days to process
  • May be issued as store credit when appropriate

We reserve the right to decline any request that does not meet policy requirements.

3.5 Exchanges

Exchanges may be granted for the same product if defective or incorrect.

3.6 Lost or Stolen Packages

We are not responsible for:

  • Packages marked as delivered
  • Lost or stolen packages
  • Incorrect addresses provided by the customer

Customers must file carrier claims directly with USPS, UPS, or other carriers.

3.7 Order Cancellations

Orders may be canceled within 2 hours of purchase.

After that time, orders may already be in processing and cannot be canceled.

4. Contact Information

For privacy, refunds, or general questions, contact us at:

Bahamian Tresses: Candles, Soaps & Novelty Creations

📧 harrisse03@hotmail.com

🌐 www.bahamiantresses.com

📍 Temple, Texas


Copyright © 2025 Bahamian Tresses: Candles, Soaps & Novelty Creations - All Rights Reserved.

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